1. Returns and exchanges are not permitted due to sanitary reasons.
2. However, if a product arrives damaged we will gladly replace it! You will need to show picture proof of damage upon request via email support@FuegoLash.com within 48 hours of receiving your package; the damaged item/s must be sealed, unused, and unopened. ( We are not responsible for the shipping cost)
3. Once an order has been placed, it may not be cancelled.
4. We are not responsible if the shipping address provided was incorrect.
5. We are not responsible for lost or stolen orders.